Company Overview

Unicity was founded with a bold mission to make healthy living a reality in an on-the-go world. Unicity's business model is person to person sales which has given a personal touch to our sales and growth. This position would be located in Las Vegas, NV and will be on-site.

Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30 years, Unicity has been dedicated to developing high-quality products that contain the vital nutrients your body needs. With the proper process, cutting-edge technology, and a mission to Make Life Better, Unicity is paving the way for a better tomorrow. This job will be located in our Las Vegas, NV office and will be In-Person.

In addition to competitive pay we can offer:

- Heath, Dental, Vision, Life and other benefits that begin within a month

- Paid maternity and paternity leave

- Generous vacation allowance in addition to company paid holidays

- 401(k) with company match

- Substantial company product allowance

- Reimbursement for internet, cell phone and gym/wellness activities

Customer Service Specialist Job Responsibilities:

• Serves customers by answering their questions and resolving their problems.

• Serves the business by helping track down the root cause of customer problems and engaging with higher management of various departments for a solution.

• Conducts specialized investigations into various problem areas or opportunities by connecting directly with the relevant demographic.

• Performs outbound calling to support customer engagement, follow-ups, and proactive communication.

• Provides front desk support for half of the workday, including greeting visitors, answering calls, and assisting with general office needs.

• Works closely with the Director of Sales and Customer Service to communicate the reality of the customer experience at Unicity.

• Learns the processes and daily actions of customer service reps and Unicity Distributors, and asks “How could this be done better?”

• Detailed in information gathering and note taking from interactions with the field.

• Contributes to team effort by accomplishing related results as needed.

• Participates in local training and development events.